Every customer message, answered.
Forms, support@ email, Tally and Typeform, one inbox. Panda replies to routine questions from your notes, hands leads to your team and drafts the rest.
Or tell Lovable, v0 or Cursor:
Free for 250 messages a month. No password: we email you a link.
Works with
- Lovable
- Bolt
- v0
- Framer
- Webflow
- WordPress
- Cursor
- Claude Code
- HTML
Inbox
Stop answering the same email twice.
Write down what you'd normally say: delivery times, prices, opening hours, your returns policy. Panda answers the questions those notes cover, signed with your name, and waits five minutes before sending so you can stop it.
Only from your notes
If the answer isn't in what you wrote, nothing goes out on its own. You get a draft with the gap marked.
You pick what it answers
Switch it on per kind of message: order questions yes, refunds no.
Urgent or unclear comes to you
Panda doesn't answer anything urgent, or anything it isn't sure about.
Reads like you wrote it
Short, about their message, no "I hope this email finds you well". A reply that still sounds like a bot stays a draft.
What Panda may say, from Kerb Coffee's settings
Orders ship within 2 working days. Delivery takes 3 to 5 working days in the EU. Decaf: Colombia, Swiss Water process, 250 g and 1 kg bags. Returns are free within 30 days if the bag is unopened. Wholesale from 20 kg a month: Sam sends the price list.
Ana Lima Contact, 09:15
do you do decaf? my partner can't have caffeine anymore
Panda answered at 09:20, five minutes after it arrived
Hi Ana, We do: a Colombian decaf made with the Swiss Water process, in 250 g and 1 kg bags. Thanks, Sam at Kerb Coffee
Know what they want before you open it.
Panda reads each message once, when it arrives, and sends the leads straight to whoever should have them. The original is always right under the summary.
- 1
One line in the list
Instead of the first line of a long message.
- 2
An intent, and how sure it is
Sales, support, billing or your own. Under 60% sure, it asks you to confirm.
- 3
Only facts the sender wrote
Team size, budget, deadline, order number. If they didn't say it, it isn't there.
- 4
Forwarded on arrival
Sales leads to your sales address, invoices to your accountant, or wherever each kind of message should go.
Dana Whitfield Contact
Wants a demo for a 40-agent support team before Friday's budget review.
Runs a 40-agent support team in healthcare. Needs HIPAA and SSO, and a demo before the budget review on Friday.
- Team
- 40 agents
- Budget
- ~$20k a year
- Deadline
- Friday
What she wrote
“Hi, we're a 40-agent support team in healthcare, so HIPAA and SSO are a must. Budget is about $20k/yr. Could we see a demo before our budget review on Friday?”
Use it for more than the contact form.
Every form or email address you point here gets its own intents and its own routing. Pick one to see what Panda does with it.
Buyers go to the top with the budget and deadline pulled out, and reach your sales team before anyone else reads them.
- Pricing form
Greg HollowaySales leadUrgent
Quote for 120 seats on annual billing; procurement needs it by the 31st.
Forwarded to your sales team
- Contact form
Studio KovaPartnership
Web agency asking about a reseller discount for 15 client sites.
Draft ready for you
- Contact form
lena.k@gmx.deSupport
Slack notifications stopped after she renamed the form.
Answered from your notes
Sort mail the way you'd sort it yourself.
Write each kind of message as a name and one sentence, the way you'd explain it to someone new. Panda sorts every message by them and says how sure it is.
Up to 12 of your own. Preview a change on your last 20 messages before you save it.
Intents, from Kerb Coffee's settings
- Order statusWhere's my order, delivery dates, tracking.2
- WholesaleCafés and shops asking for trade prices or bulk orders.2
- SubscriptionPausing, skipping or changing a coffee subscription.1
- Café Norteopening in Porto, could we get trade prices for 20 kg a month?Wholesale
- ben.ade@gmail.comwhen will order 4402 get here?Order status
- Megan OrtizCan I skip November? I still have half a bag.Subscription
- Studio LindeDo you do a 5 kg bag for our office?Wholesale
- Paul JensenTracking says delivered but nothing came.Order status
Install it with one sentence.
Tell your AI builder to add a form using inboxpanda.io/llms.txt, or paste the HTML yourself. Your design stays yours, with no SDK or API key.
- 1
Ask your AI builder
Lovable, v0, Bolt and Cursor read llms.txt and wire the form up.
- 2
Click the link we email you
Your inbox opens. Nothing is emailed to you until you do.
InboxPanda
to you@company.com
Your form is live
Someone sent a message through your new form. Open your inbox to read it and claim the form.
- 3
Write your notes
Then choose which kinds of message Panda answers on its own.
Orders ship within 2 working days. Delivery takes 3 to 5 working days in the EU. Decaf: Colombia, Swiss Water process, 250 g and 1 kg bags.
- Order statusAnswers from the notes
- ProductsAnswers from the notes
- WholesaleForwarded to Sam
Or paste the form yourself
One form tag posting to your endpoint, from any site builder or framework. Claude Code, Cursor and other coding agents can create and install it through the MCP server or the CLI.
<form action="https://inboxpanda.io/f/your-form-id" method="POST"> <input name="name" required> <input name="email" type="email" required> <textarea name="message" required></textarea> <input name="_honey" style="display:none"> <button>Send</button> </form>
Email, Slack or a webhook.
Each real message goes where you choose. Spam stays in the inbox.
The summary on top, the original message below. Hit reply and it goes to the sender.
Order status from Ben Ade Order status
Orders inbox, today at 11:32
Ben ordered on Sunday and wants to know when order #4402 will arrive.
hey when will order 4402 get here? ordered it sunday
Slack
Posted to the channel you pick, with the one-line summary and a link to the message.
orders
InboxPandaAPP11:32
Kerb Coffee: Order status: Asks when order #4402 will arrive; ordered on Sunday.
name: Ben Ade
message: hey when will order 4402 get here? ordered it sunday
Open in inbox
Webhooks, Zapier, Make and n8n
Signed JSON with the intent, summary, facts and attached files. Zapier, Make and n8n take it from there, without code.
POST https://yourshop.com/hooks/panda x-signature: sha256=1f0e9c… { "intent": { "id": "order", "name": "Order status" }, "submission": { "ai": { "gist": "Asks when #4402 arrives." }, "data": { "email": "ben@…", … } } }
Then, without code
- Zapiera contact in your CRM
- Makea row in your spreadsheet
- n8na ticket in your help desk
The inbox is free. Pay when Panda writes the replies.
Two numbers per plan: messages a month, and AI replies a month (a reply drafted as the message arrives, or sent from your notes). No card on Free.
Free
$0forever
- 250 messages a month
- AI triage: spam, labels, urgency, summary, facts
- Forwarding, email, Slack, webhooks
- File uploads, forwarded email
- Daily summary
- 10 drafted replies a month, on click
ProFits your numbers
$19a month, $190 a year
- 10,000 messages a month
- 1,000 AI replies a month
- Triage on every message
- Every reply drafted on arrival
- Automatic answers from your notes
- AI weekly digest
- Send from your own domain
- Priority support
Not open yet.
Business
$59a month, $590 a year
- 20,000 messages a month, then $5 per 1,000
- 3,000 AI replies a month, then $10 per 1,000
- Everything in Pro
- 5 team members
- Per-form intents for agencies
- 99.9% SLA with credits
Not open yet.
Everything in each plan
| Free | Pro | Business | |
|---|---|---|---|
| Triage, on every plan | |||
| Spam filter with the reason | |||
| Intent labels (up to 12 of your own) | |||
| Urgency flag | |||
| One-line gist, summary and the facts pulled out | |||
| Forwarding by intent | |||
| Volume | |||
| Messages a month | 250 | 10,000 | 20,000, then $5 per 1,000 |
| AI replies a month | 10, on click | 1,000 | 3,000, then $10 per 1,000 |
| Forms | Unlimited | Unlimited | Unlimited |
| Team members | 1 | 1 | 5 |
| Inbox | |||
| Per-form intents for client sites | — | — | |
| Daily summary email | |||
| AI weekly digest | — | ||
| Replies | |||
| Drafted reply when you click Write with AI | 10 a month | ||
| Every reply drafted on arrival | — | ||
| Automatic answers from your notes, 5-minute hold | — | ||
| Send from your own domain | — | ||
| Delivery | |||
| Email notifications, Slack, webhooks | |||
| File uploads (4 MB a submission) | |||
| Forward an email address to your inbox | |||
| Retention you choose (30 days to forever) | |||
| Support | |||
| Support | Priority | Priority | |
| Uptime | Best effort | Best effort | 99.9% SLA with credits |
| Card required | — | ||
Questions
Is InboxPanda free?
Yes. Free gets 250 messages a month with the spam filter, labels and summaries, automatic forwarding, email notifications, Slack, webhooks and the daily summary, plus 10 drafted replies a month when you click Write with AI. No credit card. Pro ($19 a month) adds 10,000 messages and 1,000 AI replies: every message drafted as it arrives, answers sent from your notes, the AI weekly digest and sending from your own domain. Business ($59) raises that to 20,000 messages, 3,000 replies, 5 team members and a 99.9% SLA.
Do I need a developer?
No. Tell Lovable, v0, Bolt or Cursor to add a contact form using inboxpanda.io/llms.txt, or paste one HTML form yourself. It also works with Webflow, Framer, WordPress, React, Next.js and plain HTML, with no SDK or API key.
Will Panda email my customers without asking me?
Only on Pro and Business, only for the kinds of message you switch on, and only when your notes answer the question. Each answer waits five minutes so you can stop it. Anything urgent, anything it isn't sure about and anything your notes don't cover waits for you as a draft instead.
Will the replies sound like a bot?
They're written the way a person at a small business answers: short, about their message, signed with your name, and without the stock phrases like "I hope this email finds you well". A reply that still reads as generated stays a draft for you to fix.
What does Panda do with each message?
Panda is InboxPanda's assistant, built on Claude by Anthropic. It reads each message once, when it arrives. It labels it with one of your intents, writes one line for the list and a short summary, pulls out the facts the sender stated, forwards it if that intent has a forwarding address, and on Pro writes the reply. You can change the label in one click.
Is it only for contact forms?
No. Support requests, job applications with CVs, order questions, product feedback and client sites (if you're an agency) all work the same way. Start from a template for your use case or write your own intents, and give each form its own list if they serve different businesses.
Can I forward an email address to it?
Yes. Every claimed form gets its own address. Set the email address customers already write to (say support@yourshop.com or jobs@yourshop.com) to forward there, and each email is sorted, forwarded and answered like a form submission. Attachments up to 4 MB come along.
Can people attach files?
Yes. Add a file input (or a File upload field on the hosted page) and senders can attach PDFs, Word documents, text files and images, up to 4 MB per submission. Files are deleted with their submission.
I already use Tally, Typeform or Webflow forms.
Keep them. Point their webhook at your endpoint: answers arrive labeled by question and get the same spam filtering, forwarding and replies.
How does spam filtering work?
Cheap checks run first: a hidden honeypot field, link counts and disposable email domains. Panda reads whatever gets past them. Confident spam goes to your Spam folder with the reason and is never emailed to you or answered. Mark anything as not spam in one click.
Do you train AI models on my messages?
No. Messages are only used to sort, summarize and reply for you.
My endpoint is public. Can someone abuse it?
Every endpoint has per-IP rate limits, a monthly quota and the spam filter in front of your inbox. Panda answers the same address at most twice a day, and forms that haven't been claimed never send email.
Try it on your own form.
Enter your email, or ask your AI builder to add it. Then send yourself a test and watch it get handled.